Privacy Policy
1. Data Controller
The controller responsible for processing your personal data in connection with my online practice is:
Ekaterina Keil
Via Vignetta 11c, 21020 Brebbia VA Italian
Telefon: + 393341328273
E-Mail: e.solodkova@gmx.de
Codice Fiskale: KLEKRN87A62Z135C
Website: www.paar-sexual-therapie.com
I operate my practice exclusively online and provide counselling and therapeutic services from Italy.
2. Protection of Your Personal Data
Protecting your personal data, and particularly your health data, is very important to me.
When you contact me or participate in an online consultation, information may be processed that reveals details about your mental or physical health, relationship, sexuality or other highly personal areas of your life.
Such information belongs to the specially protected categories of personal data under the General Data Protection Regulation (GDPR).
I process personal data in accordance with the principles of lawfulness, transparency, purpose limitation, data minimisation, confidentiality and security.
3. What Data Is Processed?
Depending on how you contact me and use my services, the following data may be processed:
- first and last name
- contact details such as email address and telephone number
- appointment preferences
- billing and payment information
- information you voluntarily provide when contacting me
- information about your personal circumstances
- information concerning mental or physical health
- information concerning relationships, partnerships and sexuality
- other information relevant to counselling or therapy
I ask that you do not provide detailed health or sexual information through the general contact form whenever possible. Sensitive information should preferably be discussed during the agreed online session.
4. Purposes of Processing
Your data may be processed in particular to:
- respond to your enquiry
- arrange and manage appointments
- conduct counselling and therapy sessions
- communicate with you
- issue invoices and process payments
- comply with legal and tax obligations
- comply with professional and legal requirements
- ensure the security and functionality of my website and online services
Your data will not be used for other purposes unless there is an appropriate legal basis or you have expressly consented to such use.
5. Health Data and Other Sensitive Information
In the course of my professional activities, I may process health data and other particularly sensitive personal information.
This may include information concerning psychological difficulties, anxiety, relationships, sexuality, physical symptoms or previous treatment.
Such data is processed only where a legal basis exists under the GDPR and applicable national law.
Depending on the specific processing activity, Article 9 GDPR may be relevant. The precise legal basis depends on the nature and purpose of the particular processing.
As a general principle, I collect only information that is necessary for the relevant counselling or therapy or that you voluntarily provide.
6. Online Sessions
Counselling and therapy are provided exclusively online.
For video sessions, I use:
[Insert the name of the video service actually used]
The processing of personal data by this provider is subject to its own privacy policy.
Before using a video service, you should familiarise yourself with its privacy terms.
I do not record video sessions, unless this has been expressly agreed and an appropriate legal basis has been established.
No audio or video recordings are made without an appropriate legal basis.
7. Email Communication
If you contact me by email, the information you provide will be processed in order to respond to your enquiry and communicate with you.
Please note that ordinary email communication cannot be considered completely secure therapeutic communication.
For particularly sensitive information, I therefore recommend that you do not provide extensive details by email.
Contact email:
e.solodkova@gmx.de
8. Appointment Scheduling
If you request or book an appointment through my website, personal data such as your name, email address, telephone number and appointment information may be processed.
[Insert the appointment-booking provider actually used.]
Only information necessary for arranging the appointment is processed.
9. Payments
My services are provided on a self-pay basis.
Depending on the payment method selected, personal data may be processed for payment purposes.
I accept:
- bank transfer
- PayPal
When paying via PayPal, personal data may also be processed by PayPal. PayPal’s own privacy policy applies to such processing.
[Add any additional payment providers if used.]
10. Hosting and Servers
My website is hosted by:
[Insert hosting provider]
When you visit the website, technically necessary data may be processed, including your IP address, date and time of access, pages visited and technical information about your device.
This data is processed primarily to provide the website securely and correctly.
11. Cookies and Analytics
My website may use technically necessary cookies.
[Specify whether Google Analytics, Matomo, Meta Pixel, YouTube, Google Maps or other analytics/marketing services are actually used.]
Non-essential cookies or tracking technologies will only be used where the required consent has been obtained.
If you do not wish to allow non-essential cookies, you can manage your preferences through the cookie banner.
12. No Disclosure for Advertising Purposes
Your personal information, and particularly your therapeutic or health-related information, will not be sold or disclosed to third parties for their own advertising purposes.
Data will only be disclosed where there is a legal obligation, an appropriate legal basis or, where required, your consent.
13. Processors and External Service Providers
External service providers may be used to operate my online practice, including providers for:
- hosting
- online appointment scheduling
- video communication
- payment processing
- technical maintenance
Where such providers process personal data on my behalf, the required data protection agreements will be established.
14. Transfers to Third Countries
If individual service providers process personal data outside the European Economic Area, such transfers will only take place in accordance with Articles 44 et seq. GDPR.
This may include European Commission adequacy decisions or appropriate safeguards such as Standard Contractual Clauses.
The providers actually used and whether a transfer to a third country takes place depend on the technical services I use.
15. Data Retention
Personal data is stored only for as long as necessary for the relevant purpose or as required by law.
Therapy and counselling records are retained in accordance with the statutory and professional retention requirements applicable to my specific professional activities.
After the relevant retention period has expired, the data will be deleted or, where deletion is not possible, securely restricted or otherwise protected in accordance with applicable law.
16. Your Rights
Subject to the requirements of the GDPR, you have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data under certain circumstances
- request restriction of processing
- receive your data in a portable format in certain circumstances
- object to processing under certain circumstances
- withdraw consent at any time with effect for the future
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The specific requirements for exercising these rights are set out in the GDPR.
17. Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.
As I currently operate my professional activities from Italy, the relevant Italian supervisory authority is in particular:
Garante per la protezione dei dati personali
Piazza Venezia 11
00187 Rome, Italy
Website: Garante per la protezione dei dati personali
18. Privacy and Therapeutic Confidentiality
The contents of counselling and therapy sessions are treated confidentially.
Particularly sensitive information will not be made public or disclosed to third parties without an appropriate legal basis.
Please nevertheless be aware that the use of electronic communication — particularly email, the internet and video services — always involves a certain degree of technical risk.
I take appropriate measures to make the systems and procedures I use as privacy-friendly and secure as reasonably possible.
19. Updates to This Privacy Policy
I may update this Privacy Policy if my professional activities, technical systems, legal requirements or data protection regulations change.
The current version published on this website applies.
Last updated: August 2026